About us – customer service

From the first initial contact with a prospective customer, through to our weekly established customers, our staff have the technical expertise and experience to provide answers to any technical, costing, delivery or other questions they may have. We pride ourselves on same day enquiry request replies. Please complete the enquiry form or contact us by e-mail or telephone.

Good communication with our valued customers is paramount and enables us to achieve and maintain good relations with them. Listening to each customers individual needs, gives a more personal touch. The knowledge, experience, opinion and honesty we convey, secures trust and customer confidence. We have the ability to be flexible, meeting the demands of our customers ever changing requirements.

Customer service - Cheshire Wire Erosion Ltd

Our values

  • Customer service

    From the first initial contact with a prospective customer, through to our weekly established customers, our staff have the technical….Click to read more.

  • Quality

    We do our utmost to attain the highest levels of quality, by setting high levels of control within our business management system….Click to read more.

  • Cost

    What we give to our new customers and the hundreds of repeat customers is a quality, first time right, check twice cut once ….Click to read more.

  • Delivery

    We pride ourselves on giving honest dead-lines. Our goal is to achieve or better the date we set. If we promise a dead-line and ….Click to read more.